Responsible for the configuration and test of computer systems and embedded appliances, while adhering to Network Allies process documents. Has knowledge of commonly used concepts, practices, and procedures. Rely on instructions and pre-established guidelines to perform the functions of the job and utilize his/her experience and judgment to plan and accomplish goals within a reasonable timeline. Works under general supervision while allowing a certain degree of creativity and latitude. Loading operating systems. Upgrade the BIOS and firmware motherboards and control adapters, format, and RAID HDDs. Deploy Windows and Linux operating systems. Install customer applications. Performs standard and customer specific testing processes on a variety of equipment and record results. May recommend changes in testing methods or equipment changes. Troubleshoot problem areas in a timely and accurate fashion. Work closely with Product Engineers and lead technicians to support product qualification. Collaborate with engineering to ensure all procedures, work instructions, tests, and special tools are in place. Monitor test yield rate data and initiate corrective action as required. Understanding and knowledge of basic computer assembly techniques. Working knowledge in MS OS: Windows Server 2003/2008/2010/2013, Windows XP is desirable.  Linux experience is a plus.  Familiarity with Semantic Ghost replication techniques. Knowledge of industry specific tests (Intel PCT, PC Check) and testing equipment (KVM’s)