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Quality Systems Manager

$114,000-$129,000  •  Watertown, MA
•  Direct Hire
•  Job Number:275926
•  Posted:10/22/2026

110K-120K direct hire

ESSENTIAL DUTIES AND RESPONSIBILITIES:
Leadership & Management System Governance
o Serve as Management Representative and subject matter expert for the organization's Integrated Management System (IMS).
o Lead the development, implementation, maintenance, and continual improvement of management system processes.
o Ensure ongoing compliance with ISO 9001:2015, ISO 14001:2026, ISO 27001:2022, customer-specific requirements, and applicable regulatory obligations.
o Monitor internal and external changes that may impact management system effectiveness or certification compliance.
o Provide recommendations to executive leadership regarding system performance, risks, opportunities, and resource needs.
o Establish management system objectives, key performance indicators (KPIs), and reporting mechanisms.
o Facilitate risk and opportunity assessments across business functions utilizing risk-based thinking methodologies.
Audit & Corrective Action Management
o Develop and manage the internal audit program, including training and oversight of internal auditors.
o Coordinate certification audits, surveillance audits and customer audits.
o Ensure effective root cause analysis and timely resolution of corrective actions.
Continuous Improvement
o Lead cross-functional process improvement initiatives utilizing Lean, Six Sigma, risk analysis, and quality management methodologies.
o Promote a culture of continuous improvement throughout the organization.
o Facilitate problem-solving teams and organizational improvement projects.
Supplier & Customer Support

Requirements

QUALIFICATION REQUIREMENTS
Extensive knowledge of ISO 9001:2015, ISO 14001:2026, and ISO 27001:2022 requirements and implementation practices.
• Demonstrated experience managing an Integrated Management System in a manufacturing and/or technology environment.
• Strong understanding of risk management, process management, root cause analysis, and continuous improvement methodologies.
• Experience leading internal audit programs and interacting with certification bodies, customers, and regulatory agencies.
• Knowledge of Lean Manufacturing, Six Sigma, statistical analysis, and performance metrics.

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